Operations Manager (Longevity Supplements Line) – Remote

Collaborator's responsibilities/ duties

Strategic planning & development:

• Collaborate with the Board of Directors to define company operational strategies and business model.

• Develop, implement, and review operational policies, strategies, and procedures to ensure efficient and effective company operations.

• Identify opportunities to expand or shift course based on market changes

Financial management & oversight:

• Oversee budgeting, financial reporting, and planning processes.

• Monitor and analyze relevant key performance indicators (KPIs) to track progress and identify areas for improvement.

• Optimize resource allocation and minimize costs while maximizing efficiency and profitability.

Operational excellence:

• Improve operational management systems, processes, and best practices to enhance efficiency and productivity.

• Identify and resolve operational bottlenecks and points of friction to maximize efficiency and revenue.

• Oversee and manage various projects to ensure timely and successful completion within budget and scope.

• Communicate organizational goals and objectives to team members.

• Help promote a company culture that encourages top performance and high morale.

• Coordinate with different teams to foster an exchange of ideas and provide cross-team learning opportunities

• Support team-member communication with the management.

• Perform quality controls and monitor team performance.

Customer support:

• Ensure high levels of customer satisfaction by addressing customer concerns and resolving issues promptly and effectively.

• Implement strategies to improve customer service processes and enhance the overall customer experience.

Regulatory compliance:

• Stay abreast of evolving regulatory requirements, industry standards, and best practices in regulatory writing for supplements across all relevant markets.

• Ensure compliance with all applicable laws and regulations, including those related to product safety, labeling, and distribution.

• Maintain comprehensive knowledge of the regulatory standards set forth by relevant regulatory bodies.

Supply chain & logistics:

• Manage the entire supply chain, including procurement, inventory management, logistics, and distribution.

• Oversee relationships with suppliers, manufacturers, and logistics providers.

• Ensure timely and cost-effective delivery of products to customers.

• Manage import/export regulations, customs duties, and international shipping.

Legal & contractual matters:

• Draft and review contracts with suppliers, vendors, and other business partners.

• Ensure legal and regulatory compliance in all business operations.

E-commerce management:

• Understand the dynamics of e-commerce platforms and leverage them for efficient order fulfillment and customer service.

Qualifications:

• Bachelor’s degree in business administration, operations management, supply chain management, or a related field.

• 5+ years of experience in operations management, preferably within the healthcare, or consumer goods industry.

• Proven experience in managing and leading high-performing teams.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent communication, interpersonal, and presentation skills.

• Proficiency in Microsoft Office Suite and project management software.

• Experience with e-commerce platforms and order fulfillment systems is a plus.

• Knowledge of relevant regulations and industry standards.

• Strong work ethic, self-motivation, and the ability to work independently in a remote environment.
  

• Application info required:
  ● CV;
  ● Portfolio
  Employment type: Full time work
  Starting date: To be discussed after an interview
  Duration: Undetermined period, with 3 months’ probation period
  No. of hours: Up to 40h/week
  Working schedule: During office hours: 08:00 – 17:30 or 09:00 – 18:00
  Location: Worldwide (Remote)