ABOUT THE KPI INSTITUTE

The KPI Institute is a leading global research institute specializing in business performance. It operates research programs in a variety of practice domains, ranging from strategy and KPIs to employee performance and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscription services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered globally through training and advisory services delivered by its trusted partner organizations.
The KPI Institute is considered today the global authority on Key Performance Indicators (KPIs) research and education. It developed the first KPI Management Framework and operates www.smartKPIs.com, the result of the research program dedicated to documenting and cataloging how KPIs are used in practice, an online portal containing the largest collection of documented KPI examples.

THE PURPOSE OF THE ROLE

The Product Manager is responsible for maintaining a performance portfolio of products and services for The KPI Institute. It works collaboratively with the representatives of the core business departments across the entire lifecycle of a product, successfully managing each stage in the process. The product and services categories inside The KPI Institute’s portfolio include research reports, publications, indexes, memberships, subscriptions, training courses, certifications etc.

RESPONSIBILITIES:

Product Creation: Based on marketing insights, trends, and needs, support with creating new products of certifications, research reports, and publications.
Product strategy: Develop and execute a comprehensive product strategy aligned with company goals and market trends.
Market analysis: Conduct market research, competitive analysis, and customer interviews to identify product innovation and differentiation opportunities.
Cross-functional collaboration: Collaborate closely with core business functions involved in the development of the service/product to provide insights on required features. Coordinate with the marketing team to develop the proper packaging for the service/product and oversee the product launch.
Go-to-Market Planning: Plan product launches and coordinate with marketing and sales teams.
Develop training materials and product documentation.
Support product development: Provide market insights for product/service design and follow-up with Heads to ensure progress in product development, test and collect continuous feedback from clients to optimize the product/service.
Product launch: Drive successful product launches by developing go-to-market strategies, creating marketing collateral, and providing sales training and support.
Performance monitoring: Define and track key performance indicators (KPIs) to measure product success and iterate on features based on user feedback and data analysis.
Stakeholder communication: Communicate product vision, status updates, and roadmap changes to internal stakeholders and external partners.
Continuous improvement: Proactively seek feedback, share feedback to support the reiteration of the production process, and implement best practices to improve product management methodologies and team efficiency.

REQUIREMENTS:

Bachelor’s degree in business administration/ marketing
Minimum 3 years’ experience in product management
Strong understanding of product development methodologies, including Agile and Scrum.
Data-driven mindset with proficiency in using analytics to inform decision-making
Strategic thinker with the ability to identify, and translate customer needs into products/services
Creative thinker and problem-solver
Effective in engaging with stakeholders across functional areas
Great communication and presentation skills both in writing and speaking
Excellent abilities in operating the Microsoft Office package, especially PPT, Word and Excel
Excel in written and verbal English

REPORTING: 

The role is reporting directly to the Chief Operating Officer.

The role is reporting directly to the Chief Operating Officer.

Contract/Engagement type: Independent Contractor or Employment
Starting date: To be discussed after an interview
Duration: Undetermined period, with 3 months’ probation period
No. of hours: Up to 40h/week
Working schedule: During office hours: 08:00-17:00 or 09:00-18:00
Location: Phillipines or Egypt