The KPI Institute is a leading global research institute specializing in business performance. It operates research programs in a variety of practice domains, ranging from strategy and KPIs to employee performance and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscription services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered globally through training and advisory services delivered by its trusted partner organizations.

The KPI Institute is considered today the global authority on Key Performance Indicators (KPIs) research and education. It developed the first KPI Management Framework and operates www.smartKPIs.com, the result of the research program dedicated to documenting and cataloging how KPIs are used in practice, an online portal containing the largest collection of documented KPI examples.

The Purpose of The Role:

The Product Manager is responsible for maintaining a performance portfolio of products and services for The KPI Institute. It works collaboratively with the representatives of the core business departments across the entire lifecycle of a product, successfully managing each stage in the process. The product and services categories inside The KPI Institute’s portfolio include research reports, publications, indexes, memberships, subscriptions, training courses, certifications etc.

RESPONSIBILITIES: 

• Product strategy: Develop and execute a comprehensive product strategy aligned with company goals and market trends.
• Market analysis: Conduct market research, competitive analysis, and customer interviews to identify opportunities for product innovation and differentiation.
• Cross-functional collaboration: Collaborate closely with core business functions involved in the development of the service/product to provide insights on required features. Coordinate with the marketing team to develop the proper packaging for the service/product and oversee the product launch
• Support product development: Provide market insights for product/service design and follow-up with Heads to ensure progress in product development, test and collect continuous feedback from clients to optimize the product/service
• Product launch: Drive successful product launches by developing go-to-market strategies, creating marketing collateral, and providing sales training and support.
• Performance monitoring: Define and track key performance indicators (KPIs) to measure product success and iterate on features based on user feedback and data analysis.
• Stakeholder communication: Communicate product vision, status updates, and roadmap changes to internal stakeholders and external partners
• Continuous improvement: Proactively seek feedback, share feedback to support the reiteration of the production process, and implement best practices to improve product management methodologies and team efficiency.

REQUIREMENTS:  

• Bachelor’s degree in business administration/ marketing
• Minimum 3 years’ experience in product managemenT
• Strong understanding of product development methodologies, including Agile and Scrum
• Data-driven mindset with proficiency in using analytics to inform decision-making
• Strategic thinker with the ability to identify, and translate customer needs into products/services
• Creative problem-solver
• Effective in engaging with stakeholders across functional areas
• Great communication skills both in writing and speaking
• Excellent abilities in operating the Microsoft Office package, especially PPT, Word and Excel
• Excel in written and verbal English

Some business facts about The KPI Institute:

• 20 years spent on researching KPI best practice;
• 220+ research reports published to date;
• 6 continents on which we deliver trainings;
• 42 global partner organizations;
• 78 countries where we delivered educational programs.

Some friendly facts about The KPI Institute

• Young and enthusiastic working environment;
• A work environment that rewards innovative ideas;
• Flexible working hours;
  

Application info required:

• CV;
• Cover letter.
  

Contract/Engagement type: Independent Contractor or Employment
Starting date: To be discussed after an interview
Duration: Undetermined period, with 3 months’ probation period
No. of hours: Up to 40h/week
Working schedule: During office hours: 08:00-17:00 or 09:00-18:00
Location: Remote