🌟 Join Us! Product Support (LMS Configuration & Development) 🌟

📍 Remote | Full-Time | Independent Contractor

At Life Management Science Labs, we’re on a mission to be a companion to people everywhere 🌍 — helping them understand, manage, and improve their lives with a blend of science 🔬, practical insight 💡, aesthetics 🎨, community 🤝, and happiness 😊.

Whether you're an individual, couple, family, or organization, joining our journey means becoming part of a vibrant community dedicated to wellbeing and personal growth 🌱, one day at a time.

To support our growing suite of solutions, we’re looking for a Product Support Specialist 👩‍💻👨‍💻 to help with LMS configuration and product development support.

🎯 Your Main Responsibilities:

• ⚙️ Configure and update learning products on our LMS (Lerero), including courses, bundles, and more

• 🔁 Implement product updates based on user feedback and internal requirements

• 🧑‍🏫 Manage multiple course formats — from pre-recorded 🎥 to face-to-face 🧍‍♀️ and live online 💻 sessions

• 🗝️ Administer LMS user access and roles

• 🧩 Maintain and support learning bundles for different user groups

• 📊 Continuously monitor, test, and optimize course setups to enhance the learning experience

• 📄 Develop and maintain clear documentation for both internal teams and users

• ✅ Ensure all product configurations align with company policies and industry standards

🙌 We’re Looking For Someone Who:

• 🎓 Holds a diploma or degree in Business Admin, Information Systems, Instructional Design, or similar

• 💼 Has 1–2 years of experience configuring and updating LMS content

• 🛠️ Understands LMS user roles, permissions, and access management

• 🧠 Is comfortable with Microsoft Office, project tracking, and communication tools

• 🤝 Thrives in cross-functional teams (product, training, customer support)

• 🧐 Has strong attention to detail and a continuous improvement mindset

• 📝 Can create user-friendly documentation for both tech teams and end-users

• 🗣️ Communicates clearly and confidently with stakeholders

• 🎯 Works well independently and as part of a team

• ⏰ Manages time effectively

• 🌍 Has excellent English skills, both written and spoken

📨 To Apply:

Please send us your CV and cover letter to:
📧 careers@kpiinstitute.org

🧾 Job Details:

• Type: Independent Contractor / External Collaborator

• Start Date: Immediate 🚀

• Duration: Ongoing, with a 3-month probation period

• Hours: 40 hours/week ⏳

• Schedule: Mon–Fri, 09:00 – 18:00 (your local time)

• Location: 100% Remote 🌐