Are you passionate about building relationships and engaging customers? Join The KPI Institute and help us expand our impact globally as we continue to lead in business performance research!

About The KPI Institute:
At The KPI Institute, we specialize in business performance and help organizations around the world achieve excellence through research, tools, and training. With a community of tens of thousands of members from over 190 countries, we are a trusted source in KPI management and performance measurement.

Context of the role
The KPI Institute is currently commercializing online and onsite several performance
management and measurement related products and services. The Institute is also running
several research programs and is looking into expanding its operations and educational
services globally by entering new markets.

Your main responsibilities include:

• Generate leads, qualify prospects, and close sales deals

• Build relationships, understand needs, and deliver tailored solutions

• Manage CRM, streamline sales operations, and ensure smooth transaction flows, including invoicing and payment collection

• Execute campaigns, support events, and grow online presence

We expect you to:

• Excellent speaking and writing Arabic and English skills

• Proactive, results-driven, and detail-oriented

• Ability to handle difficult customer situations with professionalism and empathy

• Creative and capable of overcoming continuous challenges

• Flexible and adaptable to internal and external demands

• Team player

Why Join Us?

• Work with a dynamic team and global clientele

• Enjoy a full-time position with opportunities for growth

• Flexible working hours

• Location: Remote

• Fixed monthly rate + performance bonus
  

Some business facts about The KPI Institute:

• 20 years spent on researching KPI best practice;
• 220+ research reports published to date;
• 6 continents on which we deliver trainings;
• 42 global partner organizations;
• 78 countries where we delivered educational programs.

Application info required:

• CV;
• Cover letter.
  

Contract/Engagement type: Independent Contractor
Starting date: To be discussed after an interview
Duration: Undetermined period, with 3 months’ probation period
No. of hours: Up to 40h/week
Working schedule: During office hours: 09:00-18:00 
Location: Remote