The KPI Institute is a research institute specialising in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscription services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered through training and advisory services.

Lerero is a science-based software-as-a-service (SaaS) solution designed around a proprietary framework that integrates 10 modules into the learning journey. We aim to provide better learning know-how by focusing on efficiency, effectiveness, and greater engagement.

Lerero was established in 2021 as an initiative of The KPI Institute, the global leader in performance management training and certification, with more than 25,972 participants trained and certified worldwide, from over 60 countries.

Your main responsibilities include:

• Lead Generation: Identify and research potential clients, mainly in the GCC region, including educational institutions, corporate entities, and other organisations that could benefit from our LMS.

• Outbound Outreach: Engage in outreach activities through email, phone calls, and social media to initiate contact, introduce our LMS, and gauge interest and needs.

• Qualification: Conduct meaningful conversations with prospects to qualify their interest, budget, and decision-making process, ensuring they meet the criteria for a sales opportunity.

• Goals: You would be expected to achieve a monthly target of qualified leads which would be a key parameter of your performance.

• CRM Management: Maintain accurate and up-to-date records of all interactions with prospects in our CRM system. Track progress, manage follow-ups, and provide regular reports on lead generation activities.

• Collaboration: Work closely with the sales and marketing teams to refine outreach strategies, share insights, and ensure alignment with overall business goals.

• Market Insights: Stay informed about industry trends, market dynamics, and the competitive landscape in the GCC region. Provide feedback and recommendations based on your findings.

Requirements:

• Experience: 2-3 Years of previous experience in a sales development or lead generation role, ideally within the technology or education sector. Experience in start-up environments is advantageous.

• Language Skills: Fluency in English (written and spoken) is essential. Proficiency in Arabic would be an added advantage.

• Communication Skills: Strong verbal and written communication skills with the ability to engage prospects effectively and convey complex information.

• Technical Aptitude: Familiarity with CRM systems (e.g., Salesforce, HubSpot) and other sales tools. Ability to quickly learn and understand new technologies.

• Cultural Understanding: Knowledge of the GCC region’s businwess practices, cultural nuances, and educational landscape is highly desirable.

• Self-motivation: Ability to work independently and stay motivated in a remote, fast-paced start-up environment.

Some business facts about The KPI Institute:

• 19+ years spent on researching KPI best practices;

• 250+ research reports published to date;

• 6 continents on which we deliver training;

• 40 global partner organizations;

• 60 countries where we delivered educational programs;

• 280+ colleagues from 26 nationalities.

Some friendly facts about The KPI Institute:

• Flexible working hours;

• Young and enthusiastic working environment;

• A work environment that rewards innovative ideas;

Application info required:

• CV;

• Portfolio;
  
  

Employment type: Full-time work/external collaborator

Starting date: To be discussed after an interview

Duration: Undetermined period, with 3 months probation period

No. of hours: Up to 40 hours/week

Working schedule: During office hours: 08:00 – 17:00 or 09:00 – 18:00

Location: Remote

If you are interested to apply for this position and find out more, don’t hesitate to contact careers@kpiinstitute.org